business SKILLS

  • Basic Security: Digital Security Awareness
    • Course Overview
    • Types of Security Threats
    • Social Engineering
    • Identity Theft
    • Data Classification
    • Protecting Your Digital Information
    • Malware
    • Security from End-to-End
    • Piracy
    • Security Policies
    • Moving Forward
  • Introduction to Business Accounting
    • Professional Bookkeeper Introduction
    • Introduction to Accounting and Business
    • The Accounting Equation
    • Analyzing Transactions
    • Entering Information - Posting Entries
    • Adjusting Process
    • Adjusting Entries
    • Adjustment Summary
    • Preparing a Worksheet
    • Financial Statements
    • Completing the Accounting Cycle
    • The Accounting Cycle Illustrated
    • Fiscal Year
    • Spreadsheet Exercise
  • Bookkeeping and Payroll
    • Principles
    • Overview of Internal Controls
    • Subsidiary Ledgers and Special Journals
    • Reconciliations
    • Correcting Entries
    • Sales Tax
    • Budgeting
    • Accounting for Merchandising
    • Accounting for Cash
    • Payroll
    • Partnerships and Corporations
    • Accounts Receivable and Bad Debts
    • Interim Profit or Loss
    • Year End - Preparing to Close the Books
    • Year End - Closing the Books
    • Cash Flow
  • Social Media
    • Pinterest
    • Facebook
    • Twitter
    • Google+ Advertising and Networking
    • LinkedIn
    • YouTube Channels
  • Introduction to HR Concepts
    • Human Resources Assistant Introduction
    • Attracting and Retaining Employees
    • Recruiting, Selection and Orientation
    • Training and Development
    • Performance Appraisal
    • Legal Environment of HRM
    • Motivating Employees
    • Contemporary Motivation Theory
    • Motivation Techniques
    • Teams and Teamwork
  • Effective Human Resource Administration
    • Effective Human Resource Administration Overview
    • Fundamentals of Motivation
    • Individual Behavior
    • Group Behavior
    • The Informal Organization
    • Technology and People at Work
    • Productivity and Quality Improvement
    • Job Redesign and Job Enrichment
    • Fundamentals of Leadership
    • Developing, Appraising, and Rewarding Employees
    • Communicating for Effectiveness
    • Managing Conflict and Change
    • Human Relations in Global Business
  • Professionalism in the Office
    • Positioning Yourself as a Professional
    • Enhancing Your Professional Image
    • Expanding Your Skills
    • Communicating for Results
    • Building Relationships and Networks
  • Business Etiquette and Professionalism
    • Principles of Professional Behavior
    • Interview Etiquette
    • Planning and Attending Business Meetings
    • Electronic Etiquette
    • Multicultural Etiquette
  • Communication Essentials Series
    • Business Communication
    • Verbal and Non-verbal Communication
    • Written Communication
    • Electronic Communication
    • Communicating with Graphics
    • Effectively Working for Your Boss
  • Thinking Critically
    • Facing New Problems
    • Establishing the Problem
    • Discovering the Solution
    • Accepting a Decision
  • Time Management Skills
    • Identifying Goals
    • Effective Energy Distribution
    • Working with Your Personal Style
    • Building Your Toolbox
    • Establishing Your Action Plan
  • Customer Service Skills Series
  • Understanding Customer Service
  • Focusing on the Customer
  • Customer Service and the Telephone
  • Handling Complaints
  • Enduring Stres