We seek to train and certify information-age business, healthcare and IT professionals that are proactive, knowledgeable, and technically-proficient.”
— W. Rodriguez, PhD

Our Business, Healthcare and IT programs will train and certify you without having to interrupt your current duties.

Our faculty advisers will discuss your career needs and provide you (or your employees & trainees) with individualized, self-paced, just-in-time, online training and live instructional support, in order to help you:

(1) improve you or your staff's competencies, productivity and personal satisfaction;

(2) source & pre-screen candidates for placement;

(3) test, validate and certify potential employees.; and

(4) integrate on-demand learning modules in your business, IT or healthcare work environment.

Further, according to the CEO Magazine, seven out of ten indicated that job-related training and other career development opportunities influenced their decision to remain with an enterprise.

This fully-online service is provided mainly to organizations and institutions (i.e., hospitals, primary care clinics, healthcare centers, medical staffing organizations, etc) desiring to assess, tutor, certify, improve and motivate their staff as well as improve employees, physicians' and patients' satisfaction.

We assess, train and certify IT, business and allied healthcare professionals--from business strategists to IT network and security specialists as well as administrative medical assistants and health information technicians and medical scribes.



According to the Bureau of Labor Statistics (1), “employment of health information technicians is projected to grow 22 percent from 2012 to 2022, much faster than the average for all occupations. The demand for health services is expected to increase as the population ages. An aging population will need more medical tests, treatments, and procedures. This will mean more claims for reimbursement from insurance companies. Additional records, coupled with widespread use of electronic health records (EHRs) by all types of healthcare providers,” will lead to an increased need for medical support staff members (i.e., technically-proficient medical scribes (2), health information system technicians and medical administrative assistants) to help organize and manage the associated data and information. Further, experts agree that job seekers will need to combine a variety of skill sets. For instance, they will need to branch out and pick up secondary skills or combine hard science study with softer skills. iHealthEdu assessments, tutoring and certifications will provide employers with assurance of such complementary skills.  [References: 1 Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, Medical Records and Health Information Technicians, at http://www.bls.gov (visited May 22, 2015); 2Rodriguez, W. and Weiss, V. iHealth Blog at http://www.ihealthedu.com/news/2015/6/28/15-reasons-why-medical-scribes-are-valued-and-apreciated-by-doctors (visited July 12, 2015).

Medical Scribe Specialists can be traced back to 1999 when they first started to work in emergency rooms. The scribe charter was recommended as a “highly effective practice for reducing emergency department … and improving patient satisfaction.” Essentially, the doctor can focus more on the patient and less time on administrative tasks–thanks to a well prepared medical scribe. And here is what the Advisory Board report says:  “Liberating physician time: The biggest opportunity to free physician time is through charting and documentation. A few hospitals are deploying specific ED personnel (`scribes’) to assume the majority of physician charting duties, freeing physicians of indirect patient care tasks.”

"A medical scribe is a non-clinical personal medical provider’s productivity catalyst who provides clinical documentation expertise under direct supervision and at the point of service. “Scribes,” as they are colloquially referred to, dialogue in-person with the provider throughout the patient encounter in order to complete the patient’s medical record completely and efficiently."


* Medical Scribes usually become the right-hand of the M.D. or caregiver.

* Scribes can make physicians more effective and efficient.

* Medical Scribes can help you transition to Electronic Medical Records (EMR).

* Medical Scribes help reduce the cost of healthcare.

* Improve both patient and doctor satisfaction.

* Reduce the cost of healthcare.

Well-Trained and Educated Medical Scribes are able to:

* Quickly and efficiently record medical notes, data and information manually and via state-of-the-art EMRs (Electronic Medical Records).

* Proficiently enter billing codes, data and information in any EMR system.

* Record and document CPOE (Computerized Physician order entry.

* Write discharge orders.

* Retrieve medical records and reports.

* Communicate effectively and efficiently on the phone, e-mail or in-person.

* Assist physicians with administrative and personnel tasks.

* Understand the challenges faced by physicians and healthcare administrators.

For additional information, please contact Dr. Walter Rodriguez at wrodrigz@fgcu.edu or complete this form.

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